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  1. dreco 16 november 2004 18:09
    Northern Trust Selects Getronics Globalfs For Next Generation Teller System
    11/16/2004 09:16
    Getronics today announced that The Northern Trust Company has selected Getronics' Globalfs as the new teller system for its branch network that spans 15 states. Globalfs, the software component of the Getronics 3D(TM) for Retail Banking solution, will optimize the productivity of Northern Trust's employees by delivering excellent customer service capabilities and speedy, full-service transaction processing.

    The Getronics Globalfs teller solution, tailored to the bank's business and technical requirements, is an important addition to Northern Trust's ongoing efforts focused on the quality and effectiveness of their client servicing capabilities. The solution's centralized delivery model, fault-tolerant transaction processing, and automation of previously manual processes will increase operating efficiencies and enable Northern Trust's banking professionals to focus on their customers' experiences and not on operations and systems. The Globalfs teller application is the first integrated retail banking software platform to leverage Microsoft's "Smart Client" technology to maximize application availability and enterprise-wide "no touch" software management and signature verification.

    An additional feature of the Getronics Globalfs solution will be the implementation of check truncation and image capture at the point of presentment to reduce float, reduce paper check cost, and enable the bank to serve customers faster and more securely. This capability will help establish Northern Trust as a leader in Check 21 adoption.

    "The Globalfs software will be an important component of our teller servicing platform. This application was able to meet our stringent requirements. Additionally, Getronics' professional services capabilities will provide valuable guidance as we engage in detailed design, and implementation," stated Northern Trust's Peter Ruegsegger, senior vice president of Product Development, Personal Financial Services. "In our selection process we viewed Getronics as a firm with a strong, proven capability to assist us in achieving the value proposition associated with our teller-related initiatives," continued Ruegsegger.

    "Implementing a new teller system provides an excellent opportunity to analyze and optimize processes to increase service and productivity," stated Kevin Roche, Getronics' executive vice president and general manager North America. "This is the approach that Northern Trust is taking in working with Getronics. They enjoy a well-deserved reputation for combining the latest technologies with a highly personalized customer service approach. Globalfs will enable Northern Trust to integrate delivery and optimize productivity across their mission-critical branch network. Our commitment is to help them deploy and grow an agile environment that will enable them to profit from the changes faced by a bank of their stature."

    Northern Trust plans to roll out the Globalfs teller application in the second half of 2005. Getronics will also provide systems integration, project management, and ongoing support to the bank.

    About Northern Trust

    Northern Trust Corporation (Nasdaq: NTRS) is a leading provider of investment management, asset and fund administration, fiduciary and banking solutions for corporations, institutions and affluent individuals worldwide. Northern Trust, a multi-bank holding company based in Chicago, has a growing network of offices in 15 U.S. states and has international offices in six countries. As of September 30, 2004, Northern Trust had assets under administration of $2.4 trillion, assets under investment management of $535 billion. Northern Trust, founded in 1889, has earned distinction as an industry leader in combining high-touch service and expertise with innovative products and technology. For more information, visit www.northerntrust.com.

    About Getronics

    With approximately 22,000 employees in over 30 countries and ongoing revenues of EUR 2.6 billion in 2003, Getronics is one of the world's leading providers of vendor-independent Information and Communication Technology (ICT) solutions and services. Getronics today combines the capabilities of the original Dutch company with those of Wang Global, acquired in 1999, and of the systems and services division of Olivetti.

    Getronics designs, integrates and manages ICT infrastructures and business solutions for many of the world's largest global and local companies and organizations, helping them optimize workforce productivity and maximize the value of their information technology investments. Seven of the world's top ten banks use Getronics solutions and services. Getronics headquarters are in Amsterdam, with regional offices in Boston, Madrid, and Singapore. Getronics' shares are traded on Euronext Amsterdam ('GTN'). For further information, visit www.getronics.com/us. Tuesday November 16, 2004 12:05pm ET -- U.S. Markets Open All quotes delayed at least 20 minutes.

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